Who We Are
NSW Lawyers is a sole-practitioner criminal and traffic law firm operated by Julian Balloot, solicitor, based in Hurstville, New South Wales. We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website at nswlawyers.com.au or engage our legal services.
Last updated: March 2026
What Personal Information We Collect
We may collect the following types of personal information:
- Your name, phone number, email address, and postal address
- Details about your legal matter that you provide to us
- Court documents and related correspondence
- Information you submit through our website contact forms or social media pages
- Technical information collected automatically when you visit our website (see Cookies and Analytics below)
How We Collect Your Information
We collect personal information in the following ways:
- Directly from you — when you contact us by phone, email, through our website, or in person
- From third parties — such as courts, other lawyers, or referral sources, with your knowledge or consent
- From our website — through cookies, analytics tools, and contact forms
We will only collect personal information by lawful and fair means, and will take reasonable steps to make you aware of the purpose of collection.
Why We Collect Your Information
We collect your personal information for the following purposes:
- To provide you with legal advice and representation
- To communicate with you about your matter
- To manage our legal practice and meet our professional obligations
- To comply with our duties as solicitors under the Legal Profession Uniform Law (NSW) and NSW Law Society professional conduct rules
- To respond to enquiries submitted through our website or social media
- To improve our website and services
How We Use and Disclose Your Information
We will only use or disclose your personal information for the purpose for which it was collected, or a directly related purpose you would reasonably expect. We may disclose your information to:
- Courts, tribunals, and regulatory bodies as required in the course of your legal matter
- Other parties involved in your matter (such as opposing counsel or the prosecution), as necessary
- Our professional indemnity insurers, as required
- Third-party service providers who assist us in operating our website and practice (such as IT support and cloud hosting providers), subject to strict confidentiality obligations
We will not sell, rent, or trade your personal information to any third party for marketing purposes.
Legal Professional Privilege
Communications between you and our firm in the course of seeking or providing legal advice are protected by legal professional privilege (also known as client legal privilege). This is a fundamental right under Australian law.
We will not disclose privileged information without your informed consent, unless required by law or court order. This protection continues even after our engagement ends.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include:
- Secure storage of physical files in locked premises
- Password protection and encryption for electronic records
- Restricted access to personal information on a need-to-know basis
- Regular review of our information security practices
When personal information is no longer needed for the purposes for which it was collected, and we are not required by law to retain it, we will take reasonable steps to destroy or de-identify it.
Your Rights Under the Privacy Act
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of any information that is inaccurate, out of date, or incomplete
- Withdraw consent where we are relying on your consent to process your information
- Make a complaint if you believe we have breached the Privacy Act
To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable time.
Cookies and Analytics
Our website uses the following analytics tools to help us understand how visitors use our site and to improve your experience:
- Google Analytics — collects anonymised data about page visits, traffic sources, and user behaviour. Google Analytics uses cookies to identify returning visitors without personally identifying them. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
- Microsoft Clarity — records anonymised session replays and heatmaps to help us understand how visitors interact with our pages. Clarity does not collect personally identifiable information. Learn more at clarity.microsoft.com.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some features of our website.
Contact Us and Complaints
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a complaint, please contact us:
- NSW Lawyers
- Level 4, Suite 23, 33 MacMahon Street, Hurstville NSW 2220
- Email: julian@nswlawyers.com.au
- Website: nswlawyers.com.au/contact
We will investigate and respond to any complaint within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
- Email: enquiries@oaic.gov.au